Wheeling Jesuit University

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Network & Server Operations



Helpdesk: 304-243-4357
ITS: 304-243-8181


Network & Server Operations and Telecommunicatuions


ResNet:
All residence hall rooms have an Internet Modem from Comcast. This modem provides 4 data ports for the room. The Comcast modems do NOT provide wireless access. Students are allowed to install a wireless router and connect it to the Comcast Modem.

Wireless:
WJUWiFi is the University's wireless network for the entire WJU Community. Wireless Internet (WiFi) areas include most academic and administrative areas. Residence Hall locations are typically limited to the 24-hour lounge and/or building lobby. WJUWiFi does have a secure password key that you must know to connect your devices. All students are emailed this key to their @cardinal.wju.edu address in August, before the semester starts.

Network & Server Operations:
All network connectivity for local resources as well as Internet resources all rely on equipment maintained and supported by Network & Server Operations. For the technical minded, local resources include servers responsible for email, antispam, antivirus, WJU web sites, Media/Webcasting, DNS, DHCP, network registration, as well as the entire network infrastructure of edge/core switches, routers, and firewalls. Questions or problems with any network or server use or connectivity should be sent through the Helpdesk or by calling 304-243-4357.

Internet resources provided to the campus community allow for 100mb of full-duplex connectivity. The full-duplex access of WJU's access means that we have 100mb of download bandwidth AND 100mb of upload bandwidth!

Telecommunications:
The campus phone system, the NEC Aspire, provides the campus with a highly functional, extremely reliable, and cost effective telecommunications platform. Questions or problems with phones, voicemail, and the telecommunication system can be sent through the Helpdesk or by calling 304-243-4357.



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