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Mental Health Referral & Emergency Procedures

How to refer someone else to counseling?

  • If you feel comfortable talking with the individual, express your concern and recommend sources of help.
  • Call or have the individual call the center to arrange an appointment while they are with you.
  • Offer to accompany the individual to the center if they are reluctant to go.
  • Follow up with the individual later to confirm that they kept the appointment.

What is a mental health emergency or crisis?

  • Suicidal ideas, threats, or attempts
  • Incoherent and confused thoughts and/or bizarre behavior
  • Rape/sexual assault

If an individual is losing control, going into a rage, making serious threats, or becoming violent, call 911 and Safety and Security immediately.

Mental Health Emergencies and Crisis Situations

Daytime Protocol (8:30 am - 5:00 pm)

  • Notify the Health Center at 243-2275
  • Notify Safety and Security at 243-2486 if there is a threat of physical harm

After-Hours Protocol

  • If crisis occurs in a residence hall, notify the RA/AC who will then follow appropriate channels to notify crisis response team members.
  • If a crisis occurs elsewhere on campus, notify Safety and Security who will then notify appropriate crisis response team members.

Other Resources and Emergency Phone Numbers

Hillcrest 24-Hour Mental Health Hotline 234-8887
Upper Ohio Valley Sexual Assault Help Center 234-8519
YWCA Family Violence Prevention Program 232-0512
Touchstones Drug and Alcohol Treatment Program 234-8517

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