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Blackboard Help

Blackboard's On Demand Learning Center for Students

For in-depth instruction on Blackboard's features, please visit Blackboard's Learning Center for Students which includes video tutorials.


Username and password:

Your Blackboard username is the same as your Cardinalmail and Academus accounts (ex., jsmith123). Your initial password is the last 4 digits of your Social Security number.


Forgot your password?

You can reset your password from the Blackboard sign-in screen by clicking on the "Forgot your password?" link. If you continue to have problems with your password, please submit a Reset request through the Helpdesk (helpdesk.wju.edu)


 How to change your password on Blackboard:

  1. Select the small down arrow next to your name in the top right hand corner of your welcome screen.
  2. Click on "Settings" .
  3. Select "Personal Information". 
  4. Select Change password. 


Issues with your Blackboard account?

If you are having technical issues with Blackboard, please submit a Helpdesk task through WJU's Helpdesk (helpdesk.wju.edu).



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